Coupon Code = 
Frequently Asked Questions
8am-8pm CST - 7 days a week!
Text or call me at (615) 490-2177 or after hours send me an email: leighamontigue@yahoo.com
Birthstone Crystal Colors
English Beads, Greek Beads and Hebrew Beads
Shipping
Need it fast? No problem!
If you order before 9am EST it will ship that day, via the USPS.
What are your delivery options?
USA residents have 3 options; 1st Class Mail, Priority Mail or Express Mail. If your item is going to be delayed for any reason, I will contact you and let you know. For pricing add your item to the cart and enter your zip... A general idea is $10 for 1st Class mail, $18 for Priority and $42 for Express. *Free Shipping on all orders placed through the website, shipped within the USA and product total over $99!
How do I track my order?
You will get an automated email from the USPS with your tracking information, usually within 24 hours of placing your order. If you need to call have your tracking information ready. You can contact them via email, text or telephone... https://www.usps.com/help/welcome.htm
Do you provide International delivery?
Yes. There are some items and quantities that we are unable to ship out-of-country. We will let you know ASAP if this pertains to your order. The arrival time on international packages is also completely dependent on the time the package spends in customs, in your country. There may be additional taxes and import duties that you will pay to your country. The amount that is charged on your credit card today does NOT include any additional fees you may owe to your import custom officials. Those fees vary by country.
Return Policy
There are no returns or exchanges for items that have been personalized unless I made a mistake (which has happened twice since 2001). If I am personalizing or customizing your jewelry I will send you a picture/proof before I finish it up so you will have the opportunity to make changes before it ships. Please watch your email. I like to ship everything the next business day so the quicker you reply the sooner it will ship. I will contact you twice before I finish up and ship the item. If I don't hear back from you it will ship within 3 business days. Sometimes emails go into peoples spam folders (including mine). Feel free to text me, after you place your order, and request a picture/proof via text instead of email, if that is more convenient for you :)
Exchange Policy
I will exchange a bracelet if you don't like the design someone else picked out for you, unless it was engraved. Please text, call or email me and let me know why you are exchanging the item and which item you would like. Please note we can not give credit for returns lost or damaged during shipment so please insure your package. It is very important that you package your item in a box to return it so that beads/items don't get damaged. There will be fees if I need to replace beads or clasps lost or damaged during shipping.
Your Size and Satisfaction is Guaranteed
Message Beads
These message beads can be added to most of my bracelets or necklaces. They cannot be added to any snake chain necklaces or bracelets or the leather bracelets and necklaces because the hole is too small. The beads are made in the USA and .925 sterling silver. They are approximately 3/7" (11mm) x 1/3" (8mm) with a hole size of 1.8mm. I can also engrave a special message on these beads.
Chain Options
Gift Certificates
Can't decide which one will be perfect? Don't know the size? A Gift Certificate is the solution. They can be used on any of my websites!
Go to Gift Certificates...
My .925 Sterling Silver Beads
All of my "silver" beads are " .925 sterling silver". I do not carry any silver filled or silver plated beads. To be called "Sterling Silver" the product (bead in this case) has to have a minimum of .925 sterling. If I label anything "silver" it is the highest-grade "sterling silver" and it contains at a minimum of .925 silver, which is the industry standard. My gold beads are all 14k gold-filled. A MUCH higher quality than gold plated beads.
Gold Alphabet Block Letters
We have high quality lead free pewter Alphabet Beads in gold tone, made in the U.S.A. The antique gold tone comes from 22 karat antiqued gold plating over the pewter and the gold block letters are 7mm x 6mm x 2.5mm.
Semi-precious v. Precious Stones
In the 19th century the terms "precious" and "semi-precious" were coined to discern the difference between rare and very valuable gemstones from non-rare gemstones. The gemstones defined are precious were diamonds, emeralds, sapphire and rubies because of their rarity, beautiful, popularity and high market value. All other gemstones are considered to be "semi-precious". However, many semi-precious gemstones are just as rare, beautiful and as expensive as the "precious" gemstones. I don't carry any diamonds, emeralds, sapphires or rubies.
Earring Style Options
You can get a coordinating set of earrings for any bracelet or necklace you order. Here are your options for earring holders. I use the lever backs when I make all my earrings, because they are safest. If you would prefer one of the other styles (and there isn't an option to select a your style) just let me know after you place your order with an email, call or text.
How do I know what size to order?
Bracelets
Most bracelets in stores are 7 1/2". That is average in the USA. If it isn't a surprise, I recommend that you measure your wrist or your recipient's wrist, at the smallest point, snug but not tight, and add 3/4" e.g. If the wrist measures 6 3/4" and you add 3/4", the size you would order would be 7 1/2" for a 1-string bracelet. Bigger than a 1-string? A slide bracelet? Just aren't sure? Ask me! Another option is you can add an extension clasp to your bracelet or necklace order.
Necklaces
A choker is about 16". An 18" necklace will generally lay on your collar bone. A 36" necklace will usually hang down to your stomach and is the length I wear over big sweaters.
How to clean your jewelry
Clean your sterling silver jewelry with a Sunshine ® Polishing Cloth or any soft sterling silver cleaning cloth. First, gently rub off any excess makeup. Remember silver is a very soft metal and you can scratch it if you aren't careful so don't rub it too harshly. Then use the polishing cloth to shine your piece.
Storing your sterling silver
Store your piece in an airtight zip lock bag. Save the one it came in, it works perfectly. This will help prevent some tarnishing. Remember sterling silver is meant to be worn and your body oils also help prevent tarnishing.
Excessive tarnish
Do not use liquid jewelry cleaner on your jewelry. To clean away excessive tarnish, clean your sterling with a soft cloth. You may also use a nonabrasive brand name paste silver polish to remove excessive tarnish. A silver cloth is the best way to remove tarnish from jewelry. Be sure the item to be cleaned is free from dust and other abrasives. Note: Liquid silver cleaner will remove the black (tarnish) coloring from the letter blocks and Bali beads and may discolor the beads.
Payment Options
Black Box
All bracelets and necklaces come in a black gift box. Perfect for gift giving.
My 14k Gold-Filled Beads
Charm Options
I have 100's of sterling silver and gold charms to choose from...
Click here to see all the charm options.
Engraving Font Options
Which Clasp is the Safest?
*Proof
After you place your order online, if you would like to see a proof of your design before I finish it up, please text the name your order is under (e.g. Proof please-Linda Smith) to (615) 490-2177. I will never sell or give away your telephone number and will ONLY contact you with questions and/or to send you a proof.
"Linda received her bracelet yesterday. With blizzards in CO, mail was delayed 2 days, but finally arrived in her box yesterday. She LOVES it, and it's the perfect size. She put it on immediately and said that she will not take it off. Period! She leaves for Israel Tuesday, and is so excited to be wearing this during her travel, and when she will present a new business plan, before YHWH at the Wall. Thank you so much! What a blessing." Jen more...
